We strive to provide the best service possible, but if you’re unsatisfied with your purchase, our refund policy ensures a fair resolution.
- Refund Eligibility:
- Refunds are available for purchases made directly through our website within 15 days of the purchase date.
- To request a refund, please contact our support team at [email protected].
- Marketplace Purchases:
- If you purchased Pathuptime package through a marketplace vendor, the refund will be handled according to the marketplace’s refund policy.
- Please refer to the respective marketplace’s policy and contact their support team for assistance.
- Conditions for Refund:
- Refunds will be processed only for valid requests meeting the eligibility criteria.
- Refunds are not applicable in cases of misuse, violation of terms, or abuse of our services.
- Refund Process:
- Refunds for website purchases will be processed within 7-10 business days after approval.
- Refunds through marketplace vendors may vary depending on their policies and timelines.
For any questions or further clarification, feel free to reach out to us. We value your trust and aim to resolve any issues promptly.